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Questions and Answers for Agents on Homes.com

This is for Homes.com profile ONLY, not agents that have Homes.com Connect and Homes.com Connect Dashboards.

I don’t know How to Log In to recover lead

Please follow the steps below to recover your lead information.

  • Go to www.homes.com
  • Click on “Your Account” link in upper right hand corner
  • Enter Username or Email address and Password:  
  • Click on “MyHomes Account” icon in center of pop-up
  • Click on “Lead Viewer” icon in lower left hand corner - A list of all your leads will now appear
  • Click on the “ Name” link to view full lead information

Cannot view lead

Sign up is quick and easy. It is important that you create your profile using the same email address where you received the lead.  

  • Go to www.homes.com
  • Click on “Your Account” link in upper right hand corner, then  “Sign up Today”
  • Chose “Agent” as the account type and complete form

(After completing your account, log in using the Username and Password provided)

  • Click on “MyHomes Account” icon in center of pop-up
  • Click on “Lead Viewer” icon in lower left hand corner - A list of all your leads will now appear
  • Click on the “ Name” link to view full lead information

Cancel, Delete, Remove my profile from Homes.com

Customer Care can help you with this request. Email your request to support@homes.com or call us directly at 888-642-0085 (Mon-Fri 8AM-5PM, EST).  

Change my profile from homebuyer/seller to Agent

Customer Care can help you with this request. Email your request to support@homes.com or call us directly at 888-642-0085 (Mon-Fri 8AM-5PM, EST).  

Cancel, Delete, Remove, unsubscribe from emails

Please follow the steps below to update your email preferences:

  • Go to www.homes.com
  • Click on “Your Account” link in upper right hand corner
  • Enter Username or Email address and Password:  
  • Click on “MyHomes Account” icon in center of pop-up
  • Select “Email Preferences” tab
  • Select emails you wish to no longer receive or unsubscribe from all emails

Property/Listing Incorrect-need listing example

In order to expedite your request, email  the URL page link from the property on Homes.com, the full property address, or MLS number to support@homes.com. If you have additional questions or if you feel it would be easier to handle this matter over the phone,  please feel free to contact us at 888-642-0085.  Our hours are Monday-Friday, 8AM-5PM EST. Sincerely,

Login Issue - MyHomes

  • Go to www.homes.com
  • Click on “Your Account” link in upper right hand corner
  • Click on “Forgot Password
  • Enter your username or email address
  • Your password will be emailed to you

What is this toll free number on my listings?

 The toll free number associated with your account is part of our Call Tracking system.  This number forwards calls to the phone number you have entered in your profile  and allows you to keep track of exactly which calls you are receiving as a result of using Homes.com.  Any time a call comes in we send you an email of the call lead with the phone number, in case you missed the call.

FSBO

Our advertising products cater to real estate agents, brokers, mortgage professionals and key national advertisers. We appreciate your interest in using Homes.com to market your home, but we do not advertise for sale by owner properties.

Turn off Weekly Listing Report

  • Go to www.homes.com
  • Click on “Your Account” link in upper right hand corner
  • Enter Username or Email address and Password:  
  • Click on “MyHomes Account” icon in center of pop-up
  • Select “Email Preferences” tab
  • Select the “Weekly Listing Report” button
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