Broker Connect: Frequently Asked Questions

How do I get my agent’s listings associated to them?

The agent’s IDX code must be configured to their Profile, under the Contact Info tab.

Go to My Account > Office Settings > Manage Agents and edit that agent record. Click the Contact Info tab and make sure the agent’s IDX code is entered into the IDX code field as seen below.

What is a seat?

A seat allows agents to inherit the Connect Marketing Applications; this could be a Connect Website, CMAzing, Neighborhood Envoy, or Design Center.

For agents to inherit the Connect Marketing Apps you purchased you need to assign them a "seat". To get started, select "Apply Seat" from the Actions drop-down next to an agent's name.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or be email at!

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