Broker Connect: Frequently Asked Questions

How do I get my agent’s listings associated to them?

The agent’s IDX code must be configured to their Profile, under the Contact Info tab.

Go to My Account > Office Settings > Manage Agents and click the gear icon. Then click on Edit Agent ID.


Make sure the agent’s IDX code is entered into the IDX code field as seen below.


What is a seat?

A seat allows agents to inherit the Connect Marketing Applications; this could be a Connect Website, CMAzing, Neighborhood Envoy, or Design Center.

For agents to inherit the Connect Marketing Apps you purchased you need to assign them a "seat". From the Manage Agents page, find the agent and click on Quick Edit under their name and toggle "Has a Seat" to yes.


Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at!

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk