Update your Username or Password

It happens to everyone- you forget your Username and need to retrieve it, or forgot your Password and need to reset it. There are simple processes for each outlined below.

In order to log into your account:

  • Real Estate professionals will log in using a username
  • Consumers will log in using their email address, Facebook account, or Google+ account


Forgot Username

First, we will start on


Click on "Forgot Username?" and you will be taken to a screen that allows you to enter your email address that is in your profile and we will send you your Username! Just come back to and you can continue logging into your account.




Forgot Password

First, we will start on


Click on "Forgot Password?" and you will be taken to a screen that allows you to enter your username and then click "CONTINUE":



After clicking "CONTINUE", we will send you an email with a password reset link. Simply click that link and you will be prompted to create a new password. The page you see will have some instructions about the creation of the password and allow you to enter your new password twice to verify your new password:

Please enter a new password that is between 6-20 characters. Passwords are case sensitive and cannot contain spaces or equal (=) signs.



After you reset your Password, you will be taken back to and prompted to log in using your new log-in credentials.


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