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Dual Factor Authentication Login

For added security, a Dual Factor Authentication process has been added when you log in to your Homes.com Connect Dashboard.

  1. Enter username and password

 

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  1. Verify Your Identity

 

 

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You can select whether you want a one time verification code emailed or sent through text message. If selected, a code is sent to your phone number, it will be sent to the Mobile Phone number from your Dashboard.

The masked email address will be the Email from your Dashboard.

  1. Receive One-time Verification Code Email Or Text

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The text message will read: 334973 is your verification code for your Homes.com Connect account. It's active for 10 minutes. If not used right away you will need to request another.

  1. Enter Verification Code

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Verification codes expire after 10 minutes. If the verification code has expired, you will have to Request a New Code. If the verification code is invalid, for example, you will be prompted to enter the code again.

 

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If there are more than 10 requests from the same IP in an hour, a CAPTCHA will come up.

 

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  1. Remember Computer/Device

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If you opt to remember your device, you will not have to go through the verification process again the next time they log in from that same IP and device. If you do not want your device remembered, you will have to go through the verification process each time they log in.

 

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at Support@homes.com!

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